TVS Logistics Services Limited is a 3PL (Third-party logistics) company, primarily catering to the automotive industry. Their inbound logistics deals with the collection of consignments (forgings and auto-components) from the suppliers and delivering them to customers (Ford, Tata Motors etc.). Collection and delivery is according to the schedule given by these customers. We will now look at the operations of the company in detail.
The inbound operational details, as studied in a field visit to the Hosur hub of TVS Logistics, are depicted in Exhibit 1.
Milk run process is used for collection of parts or automotive components from various suppliers in the nearby region. The material or parts data is collected from the suppliers on a daily basis. A trip sheet is prepared for each vehicle for a particular day which lists the suppliers, the route and sequence of collection to be followed and a window time for reaching a particular supplier. A cargo way bill is also generated which is given to the vehicle operator which consists the description of parts, quantity etc. The components which are collected through the milk-run operation are then segregated according to the different supplier items and loaded on separate trucks for line haul.
The parts or automotive components which are collected in the hubs have to be sent to the respective hubs near the customers� manufacturing locations. So, planning and loading of components is done for different locations in different trucks.
Line haul operations account for the major part of the transportation for a part. The cost of transporting from supplier to hub, or from hub to customer is less than the transport from hub to hub. In addition, line haul operations require multi axle vehicles and these vehicles which are obtained in the market at spot rates. There was no provision to source the trucks on a constant rate basis, and no option to get a contract on the price of trucks. The only option was to have a contract for the number of trucks. TVS Logistics has to accept the price of the trucks.
The Re-delivery operation involves sending out the supplies collected at the hubs to the customers as per the schedule given by the customers. The material collected from the suppliers is segregated for each customer and then sent to respective customers as indicated by the schedule.
Based on the findings and the understanding of the operations of TVS Logistics warehouse, the following aspects were identified as having potential for improvement.
After considering the challenges faced by TVS logistics observed through the visit to the Hosur hub and discussions with the top management, we decided to focus on the following objectives for the project.
Our approach to attain these objectives is illustrated in Exhibit 3. Due to the uneven demand pattern, the price of the trucks is decided by the transporters daily and hence, there is a huge variability. It has also been observed that TVS Logistics has to send the material sourced from suppliers on a particular day to the customer on the same day. Delivery schedule is not flexible. The project focuses on these aspects to reduce the cost of operations.
TVS logistics is operating with zero inventory and no gaps in the transition period. The project solution suggests incorporating a time window in the transition period and mitigating the rigid requirement of sending the material on the same day as it is sourced.
If a two-day window is provided, then TVS logistics will have ample time not only to plan, but also to decide when to send the material and what material to send in what type of truck. This decision will be taken mainly by keeping in mind the price of the trucks on that particular day. The schedule given to the TVS logistics will be the same schedule as given before except for a few changes:
We have formulated the model on four levels.
The second model gives a clear understanding of the approach followed and has been further discussed in detail.
We consider the weight and volume of the material to be transported while doing the optimization of the line haul operations. Here also we consider one lane i.e. a path between two hubs for transportation of material. In this model we consider
Mathematically, the model can be represented as follows:
The key variables considered are:
SC - Storage cost of a warehouse in the hub
Capacity Constraint: The total material to be sent has to be less that the total weight and volumetric capacity of the chosen number of trucks of a particular type sent on a day.
The objective of the optimization problem is to minimize the cost of line haul by optimum allocation of material and using minimum number of trucks according to price uncertainties.
Thus,
This will give the total minimized cost considering the inventory left and the weight as well as volume of the material and will calculate the required number of trucks.
Evaluation of the solution is through linear programming models, developed to determine the delivery schedule of the material collected from suppliers. The model is validated with the help of the data provided by the TVS Logistics for the Gurgaon Hub operations for a typical month.
The model validation gives a cost saving of 1.46% for the line haul operations (two day window) and an annual savings of ~13.46 lakh per hub per year.
This model reduces the transportation cost but increases the storage cost. Even though the approach adds inventory to the supply chain, this case shows a cost saving because of the variation in the truck price and the opportunity to consolidate. This method opens up potential avenues for TVS Logistics for further cost reduction such as planning return trips, having contracts for truck sourcing and pricing instead of relying on the spot market.
Operations, Logistics, Transportation, Line Haul, Truck Sourcing, Cost Reduction, Material Scheduling
L.S.Murty is a Professor in the Productions and Operations Management Area at Indian Institute of Management, Bangalore. He has a fellowship from Indian Institute of Management, Ahmedabad, India (1987) and a Bachelor of Technology degree from Jawaharlal Nehru Technological University, India (1978). He can be reached at lsmurty@iimb.ernet.in
Isha Dhiman (PGP 2009-11) holds a Bachelor's Degree in Electronics and Communication Engineering from Ambala College of Engineering, Ambala, India. She can be reached at isha.dhiman09@iimb.ernet.in
Nitin K V (PGP 2009-11) holds a Bachelor's Degree in Electronics and Communication Engineering from NIT Kurukshetra, India. He can be reached at nitin.v09@iimb.ernet.in